Privacy Policy

1. Introduction

Welcome to Kofyria.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kofyria.com, including any content, functionality, and services offered.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

We may collect several types of information from and about users of our website, including:

2.1 Personal Identification Information

• Name, postal address, email address, telephone number
• Billing and payment details
• Delivery address
• Account login credentials

2.2 Non-Personal Identification Information

• Browser type and version
• Operating system
• Device information
• IP address
• Time zone and location data
• Browsing actions and patterns

2.3 Information About Children

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately.

3. How We Collect Your Data

We collect data through:

• Direct interactions: When you create an account, place an order, subscribe to newsletters, or contact us.
• Automated technologies: As you navigate our website, we may automatically collect technical data using cookies, server logs, and similar technologies.
• Third parties: We may receive personal data from various third parties such as analytics providers, payment processors, and delivery services.

4. How We Use Your Data

We use your personal data for the following purposes:

• To process and fulfill your orders
• To manage your account and provide customer support
• To personalize your shopping experience
• To improve our website, products, and services
• To send you promotional materials and updates (with your consent)
• To protect against fraudulent transactions and ensure website security
• To comply with legal obligations

5. Data Sharing and Disclosure

We may share your personal information with:

• Service providers: Third-party vendors who perform services on our behalf (payment processing, delivery, IT services, etc.)
• Business partners: Trusted third parties who help us provide and improve our services
• Legal authorities: When required by law, court order, or governmental regulation
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, alteration, and disclosure. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Regular backups

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Applicable legal requirements

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

• Right to access: You can request copies of your personal data.
• Right to rectification: You can request that we correct inaccurate or complete incomplete data.
• Right to erasure: You can request that we delete your personal data in certain circumstances.
• Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.
• Right to data portability: You can request the transfer of your data to you or a third party.
• Right to object: You can object to our processing of your personal data in certain circumstances.
• Right to withdraw consent: You can withdraw your consent at any time where we relied on consent to process your data.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure personal data is not disclosed to unauthorized persons.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality cookies: Enable us to personalize content for you
• Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.